DesignJet Plotter Repair

Link: http://www.computercareonline.com/designjet-parts-by-model-c-67.html

System Error:0000D8 XXXXXXXX
Problem Description: Library Error.

System Error:010020
Problem Description: The Checksum read on the Flash SIMM is
incorrect.
Corrective Action:Try the folowing:
D Reseat the Flash SIMM.
D Replace the Flash SIMM.
D Replace the Electronics Module ' page 8 6 (service Manual).
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you wil be able to determine exactly which
component failed.

Follow up:

System Error:010021 AXXXXXXX
Problem Description: The base DRAM or the RAM SIMM tests failed.
Corrective Action: Try the following:
NOTE: The Printer will not function
without any RAM SIMMs installed.
Make sure that you have a minimum
of 4MB memory module installed.
1. If the Error Data is higher than A4000000
then the failure is in the RAM SIMM. Try the
following to solve the problem.

2. Check that the RAM SIMMs (memory
modules) are the original HP supported parts.
If the RAM SIMMs are from a 3rd Party then
they should be replaced by HP supported
parts before troubleshooting the problem any
further. Product functionality cannot be
guaranteed with 3rd party RAM SIMMs.

3. If more than one RAM SIMM (memory
module) is installed, remove one of them and
power on the printer again. If this system
error is displayed again, reinstall the
removed RAM SIMM and remove the other
RAM SIMM and then power on the printer
again. If this system error appears again
then try to replace both RAM SIMMs with
new ones.

4. If the Error Data is lower than A4000000 then
The failure is in the Base DRAM. Replace the
Electronics Module ' page8 6 (service Manual).

System Error:010022
Problem Description: The SWATH RAM test failed.
Corrective Action: Replace the Electronics Module ' page8 6 (service Manual).

System Error:010023 (article relating to Error 010023)
Problem Description: A fuse on the Main PCA has blown.
Corrective Action: Try the following:
1. Check the X encoder and optical sensors cable
path for damage. If the cables are damaged,
they could cause the fuses in the new
electronics module to also blow.

2. Replace the Electronics Module ' page 8 6.

System Error:010024
Problem Description: Problem initializing the encoder pulse generator.
Corrective Action: Replace the Electronics Module ' page 8 6.

System Error:010030
Problem Description: One of the two interconnect boards not detected.
Corrective Action: Try the following:
1. Make sure that the Interconnect Cables (the
two black cables that connect the Refil
Assembly and the Service Station Assembly to
the Electronics Module) are correctly connected
to the Electronics Module.
2. Replace the interconnect cables:
3. Service Station Interconnect
Cable ' Page 8 87.
4. Refill Interconnect Cable ' Page 8 87.
5. Replace the Refill Interconnect PCA ' page 8 64.
6. Replace the Service Station Assembly ' page 8 26.
7. Replace the Electronics Module ' page 8 6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.

Like Computer Care on FaceBook
Follow us on Twitter
computer Care on Pinterest
computer Care on instagram
Visit the Computer Care Catalog Online for all your part needs.

Bookmark this article at ...