Computer Care Tech Tips

When certain repairs are done to some DesignJet plotter models a carriage height calibration (adjustment) must be done.
Models include:
DesignJet 1050C and 1050C Plus
Designjet 1055 CM and 1055 CM Plus
DesignJet 5000 and DesignJet 5500
EagleJet

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Link: http://www.computercareonline.com/cq109-67004-q1273-60228-designjet-carriage-belt-and-tensioner-for-42-inch-plotter-p-988.html

Recently the HP website started showing the HP DesignJet Carriage Belt and Tensioner assembly Q1273-60228 for DesignJet Plotter models 4000 4500 and Z6100 has been replaced. HP now shows the HP DesignJet Carriage Belt and Tensioner assembly CQ109-67004 as the replacement part.

Be aware of this.

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Link: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=82218&prodTypeId=18972&objectID=bpp02609

HP Designjet Printers - Blue Print on Screen Prints out Purple
ISSUE:
When using the HP-GL/2 HP-RTL Designjet driver, blue text or images, as they appear on the screen, appear to print more "purple" than "blue" on the HP Designjet printer from some Microsoft (R) applications.
SOLUTION 1: When using the HP-GL and HP-GL/2 drivers this specific version of HP blue (0.0.255) is a combination of Cyan and Magenta inks. The Cyan ink is more efficient at absorbing light where the Magenta ink is less efficient at absorbing light and better at reflecting light. This causes the combination of these two inks, combined to create blue, to appear to have a purple tint.
To correct this problem, perform the following:

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