Double printing or offset printing on DesignJet 500 and
DesignJet 800 Plotter models.

With the DesignJet 500 and 800 plotter models occasionally you will get printing that appears to be ghosting otherwise known as off set or double printing of lines and text. This offset printing usually has a few causes. Worn or damaged carriage belt, dirt or debris in the carriage drive motor gear teeth, improperly seated trailing cable or damaged, dirty or malfunctioning drive roller encoder sensor or drive roller encoder.

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Error memory configuration messages for the DesignJet 1050C / 1050C Plus / 1055 CM and 1055 CM Plus
Memory for the DesignJet 1050C / 1055 CM is not interchangeable with 1050C Plus / 1055 CM Plus and vice versa

Model numbers for DesignJet 1000 Series Plotters
DesignJet 1050C C6074A C6074AR
DesignJet 1055CM C6075A C6075AR
DesignJet 1050C Plus C6074B C6074BR
DesignJet 1055CM Plus C6075B C6075BR

The message Error Memory Config: 10 , or Error Memory Config: 2 is displayed on the printer's front panel display.

Follow the steps below.Error Memory Config: 10 (memory not present or recognized)

  1. 1. Turn the printer off and unplug the power cable from the printer.
  2. 2. Open the firmware/memory access panel located on the back of the printer.
  3. 3. Remove and re-install all memory DIMM's (middle and right-most slot).
  4. 4. Close the access panel and plug the power cord back into the printer
  5. 5. Turn the printer on and verify functionality.
  6. 6. If the problem persists, replace the memory DIMM(s) as needed.

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DesignJet T1100 T1100PS and T610 Error Codes

Error Codes for DesignJet plotter models T1100 T1100PS and T610
Remove and Replace Guide (Chapter 8) refered to in this section can be downloaded from Computer Care Online Webite URL above.

System error codes are hexa-decimal based numbers generally caused by
internal system errors. The following pages contain a list of system error
codes and their respective descriptions and recommended corrective
actions. Only try one recommended action at a time and check if the error
code has disappeared.

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HP DesignJet 4000, 4500 and Z6100 - CPU failure causing printer shutdown or system error 05:10 during initialization

Assistance in what to do if the printer consistently tries to initialize but then turns off, or displays system error 05:10. This issue is most generally caused by a failing CPU Fan.

Q1273-60250 / Q1273-60043 DesignJet 4000 / 4500 / 4500 MFP Main Logic Board

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HP DesignJet 500 / 800 / 510 Control Panel

Two common error codes are not listed in the service manual.

The “61:05”and “63:03” error codes are not listed in the service manual. These error codes could be related to error code “79” which causes the printer to hang in “Initializing” in the control panel. You will see that the 12-black squares when initializing the printer will be empty, or just 6-black squares will fill, and thus prevent the printer from coming to “Ready”. We have found out the correct fix is to replace the Jet direct Card, reload the new release of the drivers, and do the most current Firmware Upgrade.

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Do it yourself repair information for your HP DesignJet Plotter.



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